{"id":20714,"date":"2025-09-11T15:39:29","date_gmt":"2025-09-11T18:39:29","guid":{"rendered":"https:\/\/ajuda.cigamgestor.com.br\/?post_type=epkb_post_type_1&#038;p=20714"},"modified":"2025-10-14T10:44:29","modified_gmt":"2025-10-14T13:44:29","slug":"portal-web-saiba-como-realizar-a-configuracao-da-integracao-meta","status":"publish","type":"epkb_post_type_1","link":"https:\/\/ajuda.cigamgestor.com.br\/index.php\/base-de-conhecimento\/portal-web-saiba-como-realizar-a-configuracao-da-integracao-meta\/","title":{"rendered":"Portal Web: Saiba como realizar a configura\u00e7\u00e3o da integra\u00e7\u00e3o META."},"content":{"rendered":"\n<p><strong><strong>\ud83d\udd36<\/strong> Objetivo:<\/strong> A <strong>configura\u00e7\u00e3o de integra\u00e7\u00e3o META<\/strong> \u00e9 um procedimento passo a passo que guia o usu\u00e1rio pelas etapas necess\u00e1rias para conectar o Portal \u00e0 API oficial do WhatsApp (Meta).<\/p>\n\n\n\n<p><strong>Essa integra\u00e7\u00e3o centraliza todas as etapas necess\u00e1rias em uma sequ\u00eancia simples, que geralmente inclui:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Informa\u00e7\u00f5es gerais da conta da <strong>Meta<\/strong> e do <strong>Meta Business<\/strong>;<\/li>\n\n\n\n<li>Identifica\u00e7\u00e3o do n\u00famero de <strong>WhatsApp<\/strong> que ser\u00e1 utilizado;<\/li>\n\n\n\n<li>Identifica\u00e7\u00e3o do <strong>usu\u00e1rio da integra\u00e7\u00e3o<\/strong>;<\/li>\n\n\n\n<li>Defini\u00e7\u00e3o e utiliza\u00e7\u00e3o dos <strong>tokens de acesso<\/strong>.<\/li>\n<\/ul>\n\n\n\n<div class=\"tds-note-box\">Requisitos: Acesse o Portal Web do seu computador. \u00c9 recomendado utilizar Firefox ou Chrome.<\/div>\n\n\n\n<p>Para acessar o <strong>Portal Web CIGAM<\/strong>, acesse o link: <a href=\"https:\/\/app.cigamgestor.com.br\/login\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/app.cigamgestor.com.br\/login<\/a><\/p>\n\n\n\n<p><strong>1.<\/strong> Para acessar o Portal Web, voc\u00ea precisar\u00e1 informar sua Chave de Acesso, Usu\u00e1rio e Senha. Ap\u00f3s preencher os campos, clique em <strong><em>Entrar<\/em>.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"375\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/portal2-1.webp?resize=800%2C375&#038;ssl=1\" alt=\"\" class=\"wp-image-20723\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/portal2-1.webp?w=1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/portal2-1.webp?resize=300%2C141&amp;ssl=1 300w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/portal2-1.webp?resize=768%2C360&amp;ssl=1 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>2.<\/strong> Na p\u00e1gina inicial do Portal Web, acesse o menu lateral \u00e0 esquerda da tela. Clique em&nbsp;<strong>\u201cCRM\u201d<\/strong>&nbsp;e, em seguida, selecione&nbsp;<strong>\u201cIntegra\u00e7\u00e3o META\u201d<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"872\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/Meta.png?resize=250%2C872&#038;ssl=1\" alt=\"\" class=\"wp-image-20724\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/Meta.png?w=250&amp;ssl=1 250w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/Meta.png?resize=86%2C300&amp;ssl=1 86w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>3. <\/strong>Para iniciar um novo cadastro da Configura\u00e7\u00e3o de Integra\u00e7\u00e3o META, clique em <em><strong>Novo<\/strong><\/em> no topo da tela.<br>\ud83d\udccc Ao acessar a funcionalidade, o usu\u00e1rio visualizar\u00e1 a p\u00e1gina de pesquisa de integra\u00e7\u00f5es. Essa p\u00e1gina tem como objetivo permitir que os usu\u00e1rios do Portal gerenciem as integra\u00e7\u00f5es quando necess\u00e1rio. Para isso, \u00e9 necess\u00e1rio que o usu\u00e1rio possua permiss\u00e3o tanto para acessar a listagem quanto para realizar o cadastro da integra\u00e7\u00e3o META.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"184\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta2-1.png?resize=800%2C184&#038;ssl=1\" alt=\"\" class=\"wp-image-20979\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta2-1.png?resize=1024%2C235&amp;ssl=1 1024w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta2-1.png?resize=300%2C69&amp;ssl=1 300w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta2-1.png?resize=768%2C176&amp;ssl=1 768w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta2-1.png?resize=1536%2C352&amp;ssl=1 1536w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta2-1.png?w=1621&amp;ssl=1 1621w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>4. <\/strong>O usu\u00e1rio iniciar\u00e1 o processo de configura\u00e7\u00e3o selecionando as empresas que poder\u00e3o utilizar a integra\u00e7\u00e3o.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"307\" height=\"547\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta3-1.png?resize=307%2C547&#038;ssl=1\" alt=\"\" class=\"wp-image-20995\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta3-1.png?w=307&amp;ssl=1 307w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta3-1.png?resize=168%2C300&amp;ssl=1 168w\" sizes=\"auto, (max-width: 307px) 100vw, 307px\" \/><\/figure>\n\n\n\n<p><strong>Em seguida, dever\u00e1 preencher os seguintes campos:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Empresas:<\/strong> define quais empresas estar\u00e3o habilitadas para utilizar a integra\u00e7\u00e3o.<\/li>\n\n\n\n<li><strong>Integra\u00e7\u00e3o Padr\u00e3o:<\/strong> estabelece que apenas a integra\u00e7\u00e3o selecionada ser\u00e1 utilizada por todas as empresas.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"260\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta4-2.png?resize=800%2C260&#038;ssl=1\" alt=\"\" class=\"wp-image-20996\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta4-2.png?resize=1024%2C333&amp;ssl=1 1024w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta4-2.png?resize=300%2C98&amp;ssl=1 300w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta4-2.png?resize=768%2C250&amp;ssl=1 768w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta4-2.png?resize=1536%2C499&amp;ssl=1 1536w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta4-2.png?w=1612&amp;ssl=1 1612w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>5.<\/strong> Em seguida, ao clicar em <strong>Pr\u00f3ximo<\/strong>, o sistema redirecionar\u00e1 o usu\u00e1rio para o cadastro das informa\u00e7\u00f5es da <strong>API da Meta<\/strong>, utilizadas na integra\u00e7\u00e3o com o <strong>WhatsApp Business<\/strong>. Para isso, acesse o painel da Meta por meio do link: <a href=\"https:\/\/developers.facebook.com\/apps\/\">https:\/\/developers.facebook.com\/apps\/<\/a><\/p>\n\n\n\n<p>Selecione o aplicativo criado para a integra\u00e7\u00e3o e, em seguida, navegue at\u00e9 <strong>WhatsApp &gt; Configura\u00e7\u00e3o da API<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"271\" height=\"309\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta5-1.png?resize=271%2C309&#038;ssl=1\" alt=\"\" class=\"wp-image-20997\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta5-1.png?w=271&amp;ssl=1 271w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta5-1.png?resize=263%2C300&amp;ssl=1 263w\" sizes=\"auto, (max-width: 271px) 100vw, 271px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Ent\u00e3o preencha os seguintes campos: <\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>ID da Conta WhatsApp Business:<\/strong> c\u00f3digo de identifica\u00e7\u00e3o (ID) da conta vinculada ao WhatsApp Business.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>N\u00famero de Telefone Cadastrado:<\/strong> n\u00famero de telefone registrado para utiliza\u00e7\u00e3o no WhatsApp Business.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>ID do Telefone Cadastrado:<\/strong> c\u00f3digo de identifica\u00e7\u00e3o (ID) vinculado ao n\u00famero de telefone utilizado no WhatsApp Business.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Token de Acesso:<\/strong> chave de autentica\u00e7\u00e3o (token) gerada no portal da Meta para acesso \u00e0 API.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped is-style-rectangular wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"464\" data-id=\"20757\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta9-1.png?resize=540%2C464&#038;ssl=1\" alt=\"\" class=\"wp-image-20757\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta9-1.png?w=540&amp;ssl=1 540w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta9-1.png?resize=300%2C258&amp;ssl=1 300w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"262\" height=\"276\" data-id=\"20758\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta10-2.png?resize=262%2C276&#038;ssl=1\" alt=\"\" class=\"wp-image-20758\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"583\" height=\"434\" data-id=\"20759\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta11-1.png?resize=583%2C434&#038;ssl=1\" alt=\"\" class=\"wp-image-20759\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta11-1.png?w=583&amp;ssl=1 583w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta11-1.png?resize=300%2C223&amp;ssl=1 300w\" sizes=\"auto, (max-width: 583px) 100vw, 583px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"246\" data-id=\"20760\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta12-1.png?resize=800%2C246&#038;ssl=1\" alt=\"\" class=\"wp-image-20760\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta12-1.png?resize=1024%2C315&amp;ssl=1 1024w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta12-1.png?resize=300%2C92&amp;ssl=1 300w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta12-1.png?resize=768%2C236&amp;ssl=1 768w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta12-1.png?w=1123&amp;ssl=1 1123w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>\u26a0\ufe0f<strong><em> <\/em><\/strong><em><strong>Limite de Mensagens por Dia:<\/strong><\/em><\/p>\n\n\n\n<p>Esse par\u00e2metro \u00e9 de extrema import\u00e2ncia, pois refere-se ao limite de mensagens dispon\u00edvel no painel da <strong>Meta<\/strong>, o qual \u00e9 ajustado conforme o hist\u00f3rico de uso e o relacionamento da empresa com o envio de mensagens. Quanto mais a Meta identificar que sua empresa utiliza a integra\u00e7\u00e3o de forma <strong>org\u00e2nica e respons\u00e1vel<\/strong> \u2014 evitando o envio de SPAM ou comunica\u00e7\u00f5es excessivas que possam prejudicar a experi\u00eancia do cliente \u2014, maior ser\u00e1 o limite permitido.<\/p>\n\n\n\n<p>O aumento desse limite \u00e9 comunicado por meio da <strong>aba de notifica\u00e7\u00f5es<\/strong> do painel <strong>Meta Business<\/strong>.<\/p>\n\n\n\n<p>\u26a0\ufe0f <strong>Aten\u00e7\u00e3o:<\/strong> o n\u00e3o cumprimento dessas diretrizes pode resultar no <strong>bloqueio tempor\u00e1rio ou permanente<\/strong> da conta de integra\u00e7\u00e3o com a Meta. Por isso, preencha <strong>exatamente<\/strong> o limite informado pela Meta e atualize-o conforme houver progresso.<\/p>\n\n\n\n<p>Voc\u00ea pode consultar seu limite atual no link abaixo:<br>\ud83d\udd17 <a href=\"https:\/\/business.facebook.com\/latest\/whatsapp_manager\/overview\/\">https:\/\/business.facebook.com\/latest\/whatsapp_manager\/overview\/<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>6. <\/strong>Em seguida, selecione a op\u00e7\u00e3o <strong><em>Gerar Token<\/em>.<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li> Para gerar um <strong>token permanente<\/strong> para uso na integra\u00e7\u00e3o com a <strong>Meta<\/strong>, acesse o link: <a href=\"https:\/\/business.facebook.com\/latest\/settings\/system_users\">https:\/\/business.facebook.com\/latest\/settings\/system_users<\/a>.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li> Em seguida, selecione um <strong>usu\u00e1rio do sistema<\/strong> existente ou crie um novo e clique em <strong>Gerar Token<\/strong> para iniciar o processo.<\/li>\n<\/ul>\n\n\n\n<p>Depois, siga as instru\u00e7\u00f5es exibidas na tela para concluir a gera\u00e7\u00e3o do token.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"362\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/META15.png?resize=800%2C362&#038;ssl=1\" alt=\"\" class=\"wp-image-20764\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/META15.png?w=1013&amp;ssl=1 1013w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/META15.png?resize=300%2C136&amp;ssl=1 300w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/META15.png?resize=768%2C348&amp;ssl=1 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>7.<\/strong> E agora selecione o <strong><em>aplicativo<\/em><\/strong> para o qual voc\u00ea deseja gerar o token.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"480\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta16.png?resize=683%2C480&#038;ssl=1\" alt=\"\" class=\"wp-image-20765\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta16.png?w=683&amp;ssl=1 683w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta16.png?resize=300%2C211&amp;ssl=1 300w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>8. <\/strong>Selecione o aplicativo e clique em <strong><em>Avan\u00e7ar<\/em>.<\/strong><br><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"690\" height=\"492\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta17.png?resize=690%2C492&#038;ssl=1\" alt=\"\" class=\"wp-image-20766\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta17.png?w=690&amp;ssl=1 690w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta17.png?resize=300%2C214&amp;ssl=1 300w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>9. <\/strong>Em seguida, selecione o<strong> <em>prazo de expira\u00e7\u00e3o do token.<\/em><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"483\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta18.png?resize=682%2C483&#038;ssl=1\" alt=\"\" class=\"wp-image-20767\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta18.png?w=682&amp;ssl=1 682w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta18.png?resize=300%2C212&amp;ssl=1 300w\" sizes=\"auto, (max-width: 682px) 100vw, 682px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>10. <\/strong>Em seguida, selecione as <strong><em>permiss\u00f5es<\/em><\/strong> que ser\u00e3o concedidas ao aplicativo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"696\" height=\"565\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta19.png?resize=696%2C565&#038;ssl=1\" alt=\"\" class=\"wp-image-20768\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta19.png?w=696&amp;ssl=1 696w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta19.png?resize=300%2C244&amp;ssl=1 300w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>11. <\/strong>Pronto! O token foi criado e est\u00e1 dispon\u00edvel para uso.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"690\" height=\"490\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta20.png?resize=690%2C490&#038;ssl=1\" alt=\"\" class=\"wp-image-20769\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta20.png?w=690&amp;ssl=1 690w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta20.png?resize=300%2C213&amp;ssl=1 300w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>12. <\/strong>Concluindo todas as etapas a integra\u00e7\u00e3o META estar\u00e1 cadastrada.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"292\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta8-1.png?resize=800%2C292&#038;ssl=1\" alt=\"\" class=\"wp-image-21000\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta8-1.png?resize=1024%2C374&amp;ssl=1 1024w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta8-1.png?resize=300%2C110&amp;ssl=1 300w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta8-1.png?resize=768%2C281&amp;ssl=1 768w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta8-1.png?resize=1536%2C561&amp;ssl=1 1536w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2025\/09\/meta8-1.png?w=1634&amp;ssl=1 1634w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>\ud83d\udccc<strong>Importante: o usu\u00e1rio pode utilizar as seguintes vari\u00e1veis, compreendidas pelo Portal Web, na configura\u00e7\u00e3o dos modelos da META:<\/strong><br><strong>Vari\u00e1veis dispon\u00edveis para configura\u00e7\u00e3o dos modelos da META no Portal Web:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>{{nome_cliente}}<\/strong> \u2013 Busca o nome completo do cliente para preencher na mensagem de WhatsApp\/Mensageria.<\/li>\n\n\n\n<li><strong>{{primeironome_cliente}}<\/strong> \u2013 Busca apenas o primeiro nome do cliente para preencher na mensagem de WhatsApp.<\/li>\n\n\n\n<li><strong>{{nome_empresa}}<\/strong> \u2013 Busca o nome fantasia da empresa. Ex.: <em>CIGAM GESTOR<\/em>.<\/li>\n\n\n\n<li><strong>{{nomecompleto_empresa}}<\/strong> \u2013 Busca o nome completo da empresa e o c\u00f3digo da loja. Ex.: <em>SB02 \u2013 Loja Cigam<\/em>.<\/li>\n\n\n\n<li><strong>{{empresa_cliente}}<\/strong> \u2013 Busca a empresa \u00e0 qual o cliente est\u00e1 vinculado.<\/li>\n\n\n\n<li><strong>{{datanascimento_cliente}}<\/strong> \u2013 Busca a data de nascimento do cliente.<\/li>\n\n\n\n<li><strong>{{nome_vendedor}}<\/strong> \u2013 Traz o nome do vendedor que realizou o contato.<\/li>\n\n\n\n<li><strong>{{vendedor_cliente}}<\/strong> \u2013 Traz o nome do vendedor que mais atendeu o cliente.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li> <strong>{{avaliacao}}<\/strong> \u2013 Utilizada para a gera\u00e7\u00e3o de links de <strong>avalia\u00e7\u00e3o de atendimento<\/strong> em se\u00e7\u00f5es espec\u00edficas do <strong>Portal Web<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center\"><strong>Agora voc\u00ea j\u00e1 sabe como realizar a configura\u00e7\u00e3o da integra\u00e7\u00e3o META. Desejamos sucesso e boas vendas! \ud83d\ude80<\/strong><br><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd36 Objetivo: A configura\u00e7\u00e3o de integra\u00e7\u00e3o META \u00e9 um procedimento passo a passo que guia o usu\u00e1rio pelas etapas necess\u00e1rias para conectar o Portal \u00e0 API oficial do WhatsApp (Meta). &#8230;<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[565],"epkb_post_type_1_tag":[],"class_list":["post-20714","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-gestao-de-relacionamento-com-o-cliente"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Portal Web: Saiba como realizar a configura\u00e7\u00e3o da integra\u00e7\u00e3o META.<\/title>\n<meta name=\"robots\" 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