{"id":14978,"date":"2024-05-03T10:40:45","date_gmt":"2024-05-03T13:40:45","guid":{"rendered":"https:\/\/ajuda.cigamgestor.com.br\/?post_type=epkb_post_type_1&#038;p=14978"},"modified":"2025-08-27T16:50:41","modified_gmt":"2025-08-27T19:50:41","slug":"novo-portal-web-como-fazer-exclusao-de-nota-fiscal","status":"publish","type":"epkb_post_type_1","link":"https:\/\/ajuda.cigamgestor.com.br\/index.php\/base-de-conhecimento\/novo-portal-web-como-fazer-exclusao-de-nota-fiscal\/","title":{"rendered":"Novo Portal Web: Como fazer exclus\u00e3o de Nota Fiscal?"},"content":{"rendered":"\n<p><strong>Objetivo: <\/strong>ensinar a excluir uma NF no Novo Portal Web. Excluir notas fiscais no varejo geralmente \u00e9 necess\u00e1rio para corrigir erros de registro, como duplicatas, informa\u00e7\u00f5es incorretas ou cancelamentos de vendas. Isso ajuda na precis\u00e3o dos registros cont\u00e1beis, evitando problemas com o fisco e garantindo a integridade das informa\u00e7\u00f5es fiscais da empresa.<\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-ad2f72ca wp-block-group-is-layout-flex\">\n<div class=\"tds-note-box\"><strong>Requisitos<\/strong>: Acesse o Portal Web do seu computador. \u00c9 recomendado utilizar Firefox ou Chrome.<\/div>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<p><strong>1. <\/strong>Para acessar o <strong>Portal Web CIGAM<\/strong>, acesse o link: <a href=\"https:\/\/app.cigamgestor.com.br\/login\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/app.cigamgestor.com.br\/login<\/a><\/p>\n\n\n\n<p><strong>2.<\/strong>&nbsp;Na tela inicial, informe a <strong>Chave de acesso, Usu\u00e1rio e Senha<\/strong>. Ap\u00f3s, clique em<strong>&nbsp;Entrar.<\/strong><\/p>\n\n\n\n<div class=\"tds-info-box\">A Chave de acesso, usu\u00e1rio e senha ser\u00e1 disponibilizado pela Equipe Cigam.<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"387\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2022\/11\/image-14.png?resize=800%2C387&#038;ssl=1\" alt=\"\" class=\"wp-image-4660\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2022\/11\/image-14.png?resize=1024%2C495&amp;ssl=1 1024w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2022\/11\/image-14.png?resize=300%2C145&amp;ssl=1 300w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2022\/11\/image-14.png?resize=768%2C371&amp;ssl=1 768w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2022\/11\/image-14.png?resize=1536%2C742&amp;ssl=1 1536w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2022\/11\/image-14.png?w=1910&amp;ssl=1 1910w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2022\/11\/image-14.png?w=1600&amp;ssl=1 1600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>3.<\/strong> Para acessar o m\u00f3dulo de notas, no menu lateral esquerdo, clique em <strong>Documentos Fiscais<\/strong>, em seguida, em <strong>Notas Fiscais<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"602\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-10.png?resize=800%2C602&#038;ssl=1\" alt=\"\" class=\"wp-image-14980\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-10.png?resize=1024%2C770&amp;ssl=1 1024w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-10.png?resize=300%2C226&amp;ssl=1 300w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-10.png?resize=768%2C578&amp;ssl=1 768w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-10.png?w=1113&amp;ssl=1 1113w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>4.<\/strong> Utilize os filtros para fazer a pesquisa da nota que deseja cancelar, em seguida, clique em <strong>Pesquisar<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"291\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-11.png?resize=800%2C291&#038;ssl=1\" alt=\"\" class=\"wp-image-14981\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-11.png?resize=1024%2C372&amp;ssl=1 1024w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-11.png?resize=300%2C109&amp;ssl=1 300w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-11.png?resize=768%2C279&amp;ssl=1 768w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-11.png?resize=1536%2C558&amp;ssl=1 1536w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-11.png?w=1877&amp;ssl=1 1877w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-11.png?w=1600&amp;ssl=1 1600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>5.<\/strong> Clique nos<strong> tr\u00eas pontos destacados<\/strong> ao<strong> lado direito da nota<\/strong> e clique em <strong>Excluir NF-e<\/strong>, pode ser que voc\u00ea precise <strong>arrastar a tela para<\/strong> <strong>o lado<\/strong> para encontrar essa op\u00e7\u00e3o, conforme indica a seta.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"222\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-13.png?resize=800%2C222&#038;ssl=1\" alt=\"\" class=\"wp-image-14983\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-13.png?resize=1024%2C284&amp;ssl=1 1024w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-13.png?resize=300%2C83&amp;ssl=1 300w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-13.png?resize=768%2C213&amp;ssl=1 768w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-13.png?resize=1536%2C426&amp;ssl=1 1536w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-13.png?w=1865&amp;ssl=1 1865w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-13.png?w=1600&amp;ssl=1 1600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"tds-warning-box\"> Para excluir notas fiscais s\u00e3o necess\u00e1rias duas permiss\u00f5es: <br>1\u00aa para excluir notas fiscais que foram importadas. <br>2\u00aa Para excluir e\/ou cancelar notas fiscais feitas pela empresa.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"558\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-14.png?resize=800%2C558&#038;ssl=1\" alt=\"\" class=\"wp-image-14984\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-14.png?resize=1024%2C714&amp;ssl=1 1024w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-14.png?resize=300%2C209&amp;ssl=1 300w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-14.png?resize=768%2C535&amp;ssl=1 768w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-14.png?w=1171&amp;ssl=1 1171w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><br>Para mais informa\u00e7\u00f5es sobre <a href=\"https:\/\/ajuda.cigamgestor.com.br\/index.php\/base-de-conhecimento\/permissoes-saiba-como-liberar-permissao-para-um-usuario-especifico\/\">Como alterar as permiss\u00f5es de usu\u00e1rio<\/a>, consulte o guia clicando no texto em azul. <\/div>\n\n\n\n<p><strong>6.<\/strong> Clique em <strong>Excluir<\/strong> para confirmar a exclus\u00e3o da Nota.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"655\" height=\"496\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-15.png?resize=655%2C496&#038;ssl=1\" alt=\"\" class=\"wp-image-14985\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-15.png?w=655&amp;ssl=1 655w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-15.png?resize=300%2C227&amp;ssl=1 300w\" sizes=\"auto, (max-width: 655px) 100vw, 655px\" \/><\/figure>\n\n\n\n<p><strong>7. <\/strong>Aparecer\u00e1 a mensagem de nota fiscal exclu\u00edda com sucesso no canto superior direito da tela.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"471\" height=\"148\" src=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-16.png?resize=471%2C148&#038;ssl=1\" alt=\"\" class=\"wp-image-14986\" srcset=\"https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-16.png?w=471&amp;ssl=1 471w, https:\/\/i0.wp.com\/ajuda.cigamgestor.com.br\/wp-content\/uploads\/2024\/05\/image-16.png?resize=300%2C94&amp;ssl=1 300w\" sizes=\"auto, (max-width: 471px) 100vw, 471px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-align-center\">Muito bem! Agora voc\u00ea j\u00e1 sabe como excluir uma NF no Novo Portal Web. Boas vendas!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Objetivo: ensinar a excluir uma NF no Novo Portal Web. Excluir notas fiscais no varejo geralmente \u00e9 necess\u00e1rio para corrigir erros de registro, como duplicatas, informa\u00e7\u00f5es incorretas ou cancelamentos de &#8230;<\/p>\n","protected":false},"author":19,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[617,88,512],"epkb_post_type_1_tag":[],"class_list":["post-14978","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-exclusao","epkb_post_type_1_category-notas-fiscais","epkb_post_type_1_category-notas-fiscais-gestor-web"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Novo Portal Web: Como fazer exclus\u00e3o de Nota Fiscal?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ajuda.cigamgestor.com.br\/index.php\/base-de-conhecimento\/novo-portal-web-como-fazer-exclusao-de-nota-fiscal\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Novo Portal Web: Como fazer exclus\u00e3o de Nota Fiscal?\" \/>\n<meta property=\"og:description\" content=\"Objetivo: ensinar a excluir uma NF no Novo Portal Web. 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